Sales Specialist

Job Description:

• Build commercial plans and annual and quarter targets for new leads and shipments.
• Conduct research to identify new markets and clients’ needs to grow sales.
• Extend our database, extract new leads, and manage CRM system data, ensuring accuracy and completeness.
• Follow up with existing clients, build strong relationships, and provide them with all required information.
• Support our clients and maintain all arrangements before processing the shipment.
• Understand the client's requirements and needs, and provide the best service in a timely and effective manner.
• Following payment collection with clients and other parties.
• Ensure timely resolution of any complaints to retain our clients.
• Send surveys to our clients to evaluate our services and achieve high customer satisfaction.
• Analyze and report all transactions on a weekly/monthly basis for better insights and improvements.

Job Requirements:

• Bachelor's Degree in Logistics, Supply Chain, Business Administration, or Equivalent.
• AAST graduate is a plus.
• Experience 2 to 5 years in the logistics field is preferable, and/or any B2B service.
• ERP system and CRM Tools are familiar.
• Very strong Sales and Negotiation Skills
• Customer-oriented with excellent Problem-Solving Skills.
• Excellent communication and analytical skills.
• Strong leadership and Organizational Skills.
• Excellent in Microsoft Office and Internet knowledge.