Terms Of Services

  General Terms Of Services and Conditions:

  1. Accepting the terms and conditions means that you agreed for ACS Logistics Co. to be your logistics provider in a specified or contracted service of your selection.
  2. ACS as a logistics services provider instructs its contracting customer with services for itself or third parties.
  3. Subject to space and equipment availability.
  4. Subject to clear S/D with all required data on customer responsibility.
  5. Vessels / Flights departure or arrival date & transit time are estimated & subject to the carrier. 
  6. Cargo weights and dimensions must be specified by the shipper.
  7. Air cargo applied depending on Chargeable weight at the loading airport
  8. Assign Containers / Reefer & Pick up 3 working days before cutoff
  9. VGM and final submission as Booking showed a cutoff. incomplete or missing filing required S/I or VGM May apply extra charges.
  10. Stuffing cargo in bulk is not acceptable
  11. Gate in and finish the custom certificate 1 working day before the cutoff
  12. Cargo needs to be adequately lashed and secured.
  13. Cargo loading and unloading at the origin location in no more than Eight hours.
  14. There will be additional fees in the event of a delay or overnight delay.
  15. Due to routing changes made at the customer's request, additional fees were assessed.
  16. We may have Changes or delays in services Due to natural forces or governmental regulations.
  17. In case of manifest edit apply all claims or charges fees on the customer account
  18. All rates excluding any official receipts.
  19. All rates excluding VAT or TAXs if applied
  20. THC & D/O are subject to change against the currency's daily exchange rate.
  21. The responsibility to ensure that all deadlines as provided by ACS Logistics must be respected.
  22. The carrier reserves the right to collect the extra charges in case of late gate-in.
  23. Our services are for general and non Imo cargo.
  24. Our services are based on a free in/out basis – unless specified.
  25. Electronically or digitally created documents shall be considered equal to written documents. Such as ( E-Invoices, online or E-banking payments )
  26. Every variation, cancellation, or waiver of services must be applied and signed by a Director of the customer Company in enough time. If not extra charges may be applied to the customer's account
  27. ACS Logistics Co. Has all the right to pending any services in case of the wrong and unclear information provided by the customer or the cargo nature that is not compatible to be handled.